Reference

Privacy Policy: How We Handle Your Account Information

We collect and protect your account details, wallet transaction records and device identifiers when you use jidbuzz. This policy explains what we gather, how we use it and the choices you have around your data.

Account registration databKash, Nagad, Rocket transaction logsDevice & browser identifiersSession activity recordsContact preferences
jidbuzz Privacy Policy: How We Handle Your Account Information
SECURITY MEASURES

How We Protect Your Data

We encrypt wallet transaction records with industry-standard protocols and store passwords as salted hashes so even our own staff cannot read them. Session cookies expire after thirty minutes of inactivity to prevent unauthorized access if you leave your device unlocked. Two-factor codes sent to your mobile number confirm withdrawal requests above routine thresholds, and we flag logins from new devices until you approve them.

Payment Encryption bKash, Nagad and Rocket transaction confirmations travel over encrypted channels and are logged with masked account numbers. Full wallet details appear only in your own account dashboard when you authenticate with your password and OTP code.
Cookie Management Essential cookies remember your login state and language preference. Optional analytics cookies track which game categories you visit most so we can surface those lobbies faster. You can disable optional cookies from your browser settings without losing core account functions.
Data Retention Policy Active transaction records stay available in your dashboard for twelve months. After that they move to archive storage for regulatory compliance where local law requires it, then permanent deletion. Closed accounts are purged ninety days after the final withdrawal clears.
Third-Party Sharing We share the minimum necessary data with payment processors to route your bKash, Nagad or Rocket deposits and with game studios to log your play sessions. We never sell contact lists or betting patterns to advertisers, and we anonymize any data used for internal analytics.
DATA REQUEST CHANNELS

How to Access, Update or Delete Your Information

You control your personal data. Request a copy of the information we hold, ask us to correct outdated details or delete your account entirely by reaching the channels below. We respond within seven business days and walk you through the verification steps needed to process data requests securely.

Live Chat Data Desk Open the chat widget from any logged-in page and select the privacy option. An agent will verify your identity with your registered mobile number and email you the requested records or confirmation of deletion within three business days.
Email Privacy Request Send your request from your registered email address with your account username and the specific action you want. We reply with next steps and any documents needed to prove ownership before we release or erase data.
Account Dashboard Export Log in, navigate to account settings, then privacy controls. Click the export button to download your transaction history, session logs and contact preferences as a single file. Deletion requests still require manual verification through chat or email.

Common Questions About Your Data

We ask for your mobile number, date of birth, preferred payment wallet and email address. This lets us verify your age, route deposits through bKash, Nagad or Rocket and send withdrawal confirmations to the contact you choose.

Yes. Log into your dashboard, go to account settings and click the privacy export button. You will receive a file with your transaction history, session logs, contact preferences and any marketing consents within one business day.

Active records stay in your dashboard for twelve months. After that we archive them for regulatory review where local law requires it, then delete permanently. Closed accounts are purged ninety days after the final transaction clears.

We share masked references with payment processors to route your deposits and withdrawals. Full wallet details stay encrypted in our database and appear only when you log in with your password and OTP code. We never sell contact data to third parties.

Open live chat or email us from your registered address with your username and the deletion request. We will verify your identity, confirm any pending withdrawals are complete, then erase your records within seven business days and send final confirmation.

Essential cookies remember your login and language choice. Optional analytics cookies track which lobbies you visit most. You can disable optional cookies from your browser settings without losing deposit, withdrawal or game access; only personalized recommendations will stop working.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.